Why Petvoray Stands Out
Thoughtfully selected pet essentials designed to make everyday life easier, safer, and more comfortable for you and your furry friends.
Happy Pets. Better Everyday.
At Petvoray, we carefully select practical pet essentials designed to make everyday life more comfortable, safe, and enjoyable for you and your furry friends.
The Difference You Feel Every Day
30 Days-Money-Back Guarantee!
We stand by our products with a 30-day risk-free guarantee. If you're not completely thrilled with your order, simply return it for a full refund (no questions asked)
Frequently Asked Questions
FAQ
Not yet. Petvoray currently ships exclusively within the United States, including all 50 states. Focusing on domestic shipping allows us to keep delivery times reliable, packaging secure, and customer support fast for every order.
| Order Cut-Off | Processing Time | Transit Time | Shipping Fee |
|---|---|---|---|
| 5:00 PM (EST), Mon–Fri | 1–3 business days | 6–13 business days | $4.99 flat rate |
Orders of $44.00 or more ship free. Total estimated delivery time is 7–16 business days. Delivery times are estimates and may occasionally shift due to holidays, severe weather, or carrier delays outside our control.
Yes. We offer a 30-day return policy from the date of delivery. To qualify, items must be unused, in original condition, with all original tags/packaging, and accompanied by proof of purchase. We don't currently offer direct exchanges — return your item for a refund, then place a new order for the size or style you'd like instead. Full details are in our Refund Policy.
We accept Visa, Mastercard, American Express, and Discover, along with Apple Pay, Google Pay, PayPal, Shop Pay, and Shop Pay Installments. All transactions are processed securely using SSL encryption through PCI-compliant payment providers.
Email: support@petvoray.com
Phone: +1 (323) 759-4794
Address: 268 W 84th St, Los Angeles, California 90003, United States